As of 2025, Ukrainians remain the largest group of refugees in the European Union. According to Eurostat, more than 4.3 million people have used temporary protection in EU countries, nearly 1.2 million of whom live in Germany. In total, international organizations estimate that by early 2025 there are up to 6.9 million Ukrainian refugees worldwide, and about 3.7 million internally displaced persons in Ukraine.
Germany remains one of the key host countries. Refugees there have access to social benefits, medical care, and integration programs. At the same time, the government is discussing new rules: starting in April 2025, assistance for newcomers will be limited, with monthly payments reduced by about €100. These changes will not affect Ukrainians who are already registered.
For Ukrainians living with HIV and members of key populations who have found themselves in Germany, there are a number of free psychological, social, and legal support services. They are provided by Deutsche Aidshilfe, 100% LIFE Germany, and the National HIV/AIDS Hotline with support from the Elton John AIDS Foundation.
- Online psychological support. You only need to fill out a short form at hiv.helpme.com.ua to receive a consultation with a qualified psychologist. Sessions are held via video on a secure platform, helping people cope with stress and adaptation.
- Crisis support “here and now.” The 24/7 National HIV/AIDS Hotline accepts calls even from abroad: +380 44 290 40 89, +380 93 023 82 43, or toll-free via the website saapf.kiev.ua. Consultants also provide information on accessing treatment and social services in Germany.
- 100% LIFE legal chatbot. Helps answer common questions: HIV and residence rights, health insurance, social guarantees, protection against discrimination. The bot is available on Telegram (@100%LifeBOT), Viber (100Life bot), Messenger (100%Life_bot), and on the website network.org.ua/pravova-dopomoga.
- Community “100% Life. Germany.” A Facebook group where you can find support and useful information from other Ukrainians: facebook.com/100life.germany.
In addition, the HelpNow Service continues to operate — an additional resource for Ukrainians from key populations who need access to ART, substitution therapy, medicines for tuberculosis or hepatitis, as well as psychological and legal support regardless of their country of residence. You can contact them via Telegram @helpnowbot, Facebook, or email: helpnowua@gmail.com.
Life abroad is a challenge for any refugee. For people living with HIV, there is an added layer of difficulties: from bureaucratic obstacles to fear of disclosing their status. That is why the creation of specialized support services is not a luxury, but a necessity.
As of summer 2025, Ukrainians continue to arrive in Europe, though migration has slowed significantly. According to experts, the main challenges in the coming years will be integration, language learning, access to work, and maintaining support for the most vulnerable.
If you or your loved ones need help, don’t hesitate to use these resources. They are designed to save lives and help you adapt even under the most difficult circumstances.